Terms of Service

• The prices on our website and the estimate from our quote form are estimates. Hannah will call you to go over the details and confirm your price before your cleaning is booked.
• A $25 deposit is required to book a cleaning.
• Every booking has a $125 minimum, so if your Partial Cleaning adds up to less, your price is $125.
• We're based in West Georgia and travel about an hour. Homes farther away than that have a $25 travel fee.

Please give us at least 24 hours' notice if you need to cancel or reschedule. Just call (470) 399-3350 or email hannah@cleanqueenatl.com.

We accept Zelle, Cash App, Venmo, Apple Pay, credit and debit cards, and cash.

• We bring our own professional-grade cleaning products and supplies.
• There's no time limit. We take as long as your home needs, and if you need us done by a certain time, just ask.
• You don't need to be home. You can be there, share a lockbox or door code, or hand off a key.
• Pets are welcome.
• Homes with a bug or rodent infestation must be treated by a pest control company before we can clean.

Your satisfaction is guaranteed. If we missed anything, tell us and we'll make it right.

• Refer 1 Customer ($50 off): when someone you refer books a Deep Cleaning, you get $50 off your next cleaning.
• Refer 4 Customers ($100 off): when 4 customers you refer each book a Deep Cleaning, you get $100 off your next cleaning.
• Loyalty Cleaning Rewards ($75 off): book 4 cleanings on a regular cleaning rotation and get $75 off your 5th cleaning.

The fine print:

• Rewards are for clients who refer others and for regular clients.
• A referral counts when the person you refer books a Deep Cleaning. They can add your name under “Who referred you?” on our quote form.
• You can earn both the $50 and the $100 referral rewards.
• Rewards can't be combined with other discounts.
• Rewards never expire.
• The person you refer doesn't get a discount themselves, but they can earn rewards by referring others or booking regular cleanings.

We may update our prices, policies, or these terms from time to time. The current version will always be on this page.

These terms are governed by the laws of the State of Georgia.